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KPI System Redesign & Development

Aligning Strategy, People, and Results using Shingo Principles
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Key Value Proposition
Many organizations measure performance—but few actually manage results.
Using the Shingo Model principles, I help companies redesign or build KPI systems that:
  • clearly translate strategy into measurable, meaningful results,
  • align management systems and daily behaviors,
  • and connect company goals with the personal contribution of every employee.
  • The outcome is a coherent performance management system that drives the right behaviors, supports long-term value creation for customers, and improves business results—not just reporting quality.
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How the Project Works
Step 1 — KPI Tree & Line of Sight
  • We build a clear KPI Tree that connects:
  • Corporate results → value streams / functions → processes → teams → roles.
  • This creates transparency and prevents local optimization.
Step 2 — KPI System Audit
We assess existing KPIs, identify gaps, conflicts, non-controllable indicators, and missing cause-and-effect links.
Step 3 — KPI Definitions & Calculation Logic
Each KPI receives a clear “passport”: definition, formula, data source, frequency, ownership, and escalation logic.
Step 4 — Target Setting & Benchmarking
Targets are set based on data, process capability, internal and external benchmarks—not arbitrary numbers.
Step 5 — Alignment with Roles & Incentives
Personal and team KPIs are adjusted so employees can genuinely influence the results they are measured on.
Step 6 — Digitalization & Visualization
KPIs are automated using data analytics and visualized in dashboards that support:
  • management decision-making,
  • daily and monthly reviews,
  • PDCA and continuous improvement.
What Your Company Gets
  • A KPI system aligned with strategy, systems, and behaviors
  • Clear line of sight from top management to frontline employees
  • Reduced KPI overload and reporting noise
  • Higher accountability without damaging culture
  • Better decision-making based on trusted data
  • A solid foundation for incentives, PDCA, and operational excellence
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Evgenii Ledenev

MBA, Lean 6 Sigma Black Belt,

ex-Accenture consultant

  • Business Improvement Expert: Over 20 years of experience in enhancing operations for 90+ companies with practical, straightforward solutions.
  • Trainer. Trained over 3000 practitioners and designed six training programs which have been used to train more than 50 000 people
  • Proven Results. Achieved 10-50% improvements in efficiency and profitability.